PROM FAQ

PROM Q & A

New dress collections are released just before October half term, in time for our annual Prom Show – However, we do stock dresses all year round. We can sell from stock and also pre order, offering a made to measure service. 

 It would be a good idea to start your prom shopping by attending our Prom Show, which will showcase all of our dresses and also additional styles loaned to us from our suppliers. We will be allowing girls to try on our dresses and will be taking orders on the night. £50 deposit holds the dress style to your school with 50% due Feb 2020 and the remainder on collection. We also offer a finance arrangement with payl8r.com which offers instalments over 3 – 12 months.

Here are a few things to think about before you start your search for the perfect prom dress.

  1. You might want to make sure you have an invite to prom before purchasing a dress
  2. Sizing – They are still growing teenagers so you may need to take this into consideration. It is easier to make a dress smaller than to take it out and make it bigger. 

Yes. We operate an appointment only system for a range of reasons. Our aim is putting our customer first, therefore we like to give you our undivided attention. Refreshments will be offered to guardians while the girls enjoy trying on our beautiful range of dresses in a relaxed and enjoyable environment.

Yes. All school children are to be accompanied by an adult. We offer evening appointments and weekends to fit around your work and home committments. 

We offer appointments 7 days a week from early until late. Our last weekday appointment is 7pm and we are also available for appointments Saturdays & Sundays until 6pm.

Honesty and advice. We will help you find the right dress for your shape, style and skin tone. We are a friendly team and will make you feel special and comfortable.  Your initial prom appointment usually lasts around 45 minutes. Where you can try on a range of our dresses and your guardians can relax in our seating area with refreshments. It is important to us that you enjoy your prom appointment as it will be one of your cherished memories- Choosing your dream dress. 

An initial non refundable £50 deposit is required to secure that dress style to your school. We will talk you through our ordering process in detail once you find your dream dress. 50% is then required to order the dress (which includes your initial £50) and then the remaining 50% is paid on collection.

We have a very strict one dress per school policy. As with all prom shops we have exclusive radius areas. People don’t realise that if they shop out of their local area they increase the risk of someone else in their school wearing the same dress. 

We can’t guarantee our policy if people travel to buy their prom dresses from another town/city. No retailer can hold this promise.

We offer a range of dress sizes to suit all shapes and sizes. If you are concerned please discuss with us when you book your appointment. Initially we take orders from the dresses in our shop so we do have different sizes available to try. Upon ordering a dress, we take your measurements and order the best size for you. If you are anxious, please do not worry. This is why we love our 1-1 appointments, to listen to you and help you the best we can. 

No. Unfortunately we don’t have the time or space. We will advise you if the dress we order for you needs any alterations, so there isn’t usually any unexpected alteration costs. We will discuss further on your appointment.